Terms & Conditions

www.IKnowMyToys.com (IKMT)

ONLINE STORE POLICY – TERMS AND CONDITIONS

Customer Satisfaction 

At IKMT, customer satisfaction is our #1 goal. We stand behind the quality of the products sold herein and will make things right if you are not satisfied with your purchase. We believe that we can work together to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse but in the event of you not being satisfied with your purchase, simply follow the instructions below.

Returns & Exchanges 

If you are not completely satisfied for reasons mentioned in our shipping & Return page, you can follow the instructions mentioned separately on Shippings & Return page

Our Guarantee 

All items purchased from www.iknowmytoys.com are 100% satisfaction guaranteed. You may return anything purchased from us within 7 days of receipt if you are not completely satisfied. Depending upon product availability, we will exchange or replace it with another item of equal value. 

Security 

At IKMT, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only IKMT is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

Your Privacy 

At IKMT, your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, or credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.

Contact Us 

If your question or comment is relative to your IKMT order, call +92-312-IKM TOYS and speak with one of our friendly Customer Service professionals or email us at info@iknowmytoys.com

How to Order 

Ordering online from the IKMT Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are awaiting replenishment. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

Pricing, Payment & Sales Tax 

All prices are in PKR and are subject to change without notice. We currently accept Bank Payment and Cash on Delivery for Online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. Please note that all applicable taxes are the responsibility of the customer and the customer agrees to pay them on demand.  Upon receiving your order on our servers, we will call you to reconfirm your order.  Please note that the management reserves the right to cancel your order due to non-availability of the items you have ordered as due to the nature of online website sometimes the updates takes time and the order is placed even if the items are out of stock.  The prices mentioned on our website are indicative and are only confirmed when the payment is made by the customer, irrespective of whether the order is placed or not.  All prices are based on ex-warehouse of IKNOWMYTOYS.com basis and all the shipping charges will be the responsibility of the customer unless exclusively mentioned or offered to the customer as otherwise.  In any case, IKNOWMYTOYS.com does not assume any liability or responsibility on account of the courier company(s) delivering your order with regard to late arrival or damaged products due to mishandling by the courier company.  We advise our customers to get the products insured to cover any untoward incident during the transportation of products from our warehouse to the customer.

Terms Of Use 

This Web site is operated by IKnowMyToys. All inquiries may be directed to:

Info@IKnowMyToys.com

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the www.iknowmytoys.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the www.iknowmytoys.com Web site.

These Terms and Conditions May Change 
www.iknowmytoys.com reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.iknowmytoys.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

Use of Web Site 
www.iknowmytoys.com Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving goods and services as displayed on the website and/or to otherwise transact business with or contact IKMT, on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer

Copyright Notice 
All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of www.iknowmytoys.com and its brand partners and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by www.iknowmytoys.com and its brand partners, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to www.iknowmytoys.com. The Content of the www.iknowmytoys.com Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to www.iknowmytoys.com. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. www.iknowmytoys.com and its brand partners reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of www.iknowmytoys.com and related brand partners.

Submissions 
We welcome your comments regarding the www.iknowmytoys.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to www.iknowmytoys.com shall be and remain the exclusive property of www.iknowmytoys.com. Your submission of any such Comments shall constitute an assignment to www.iknowmytoys.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. www.iknowmytoys.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you do not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Disclaimer 
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that www.iknowmytoys.com shall not be liable for any damages of any kind related to your use of this site.

Indemnification 
You agree to defend, indemnify and hold www.iknowmytoys.com, its associated concerns, its staff and employees harmless from and against any and all claims, damages, costs and expenses, including attorneys'; fees, arising from or related to your use of the site, including, without limitation, your use of this www.iknowmytoys.com Web site in violation of these Terms of Use.